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Cleaning Scope of Work: What a Written Janitorial Scope Should Include

A dust mop being pushed across a hardwood floor

A cleaning scope of work is the written list of what gets cleaned, where and how often. It is the most important page in any janitorial agreement, because it turns "clean the office" into tasks someone can check.

BizProClean writes a scope for every building before the first visit. Our janitorial services in Northern Virginia and Maryland all start from one.

What a Cleaning Scope of Work Should Include

  • 1. Areas. Every room and shared space, by name.
  • 2. Tasks. What is done in each area.
  • 3. Frequency. Every visit, weekly or monthly, task by task.
  • 4. Schedule. The days and hours the crew is in the building.
  • 5. Supplies. Who buys paper goods, soap and liners.
  • 6. Exclusions. What is not cleaned, such as tenant equipment.
  • 7. Access. Keys, alarm codes and off-limits rooms.
  • 8. Quality checks. Who inspects, and how problems are reported.

From Vague Wording to a Written Task

  • Vague: "Clean the restrooms." Written: "Disinfect toilets, sinks and handles, refill supplies and mop the floor on every visit."
  • Vague: "Take care of the floors." Written: "Vacuum carpet every visit and mop hard floors weekly."
  • Vague: "Dust the office." Written: "Dust desks, shelves and windowsills weekly, and vents monthly."

Public agencies publish their scopes. Loudoun County's janitorial scope of services, for example, lists tasks by area and by frequency.

Cleaning Scope of Work for Buildings in Northern Virginia and Maryland

BizProClean is locally owned and operated, with its base in Tysons, Virginia. After a free walkthrough we write the scope room by room, and that same document becomes the crew's checklist. You always know what was promised.

We offer janitorial services in Gaithersburg, MD, office cleaning services in McLean, VA and commercial cleaning services in Towson, MD.

Why a Written Scope Matters

  • You can compare bids line by line.
  • The crew knows exactly what to do.
  • Missed work is easy to point to and fix.
  • Daytime tasks can go to day porter services instead of the evening crew.

For the other terms of an agreement, use the janitorial contract checklist.

Get a Free Written Cleaning Scope

We walk your building for free and send a written cleaning scope of work together with our quote. Request a free quote today.

Frequently Asked Questions

What is a cleaning scope of work?

It is the written list of areas, tasks and frequencies that a cleaning company agrees to. It is the part of the agreement the crew works from.

Who writes the cleaning scope of work?

Usually the cleaning company, after a walkthrough, and you approve it. A building can also write its own and ask bidders to quote it.

How detailed should a scope of work be?

Detailed enough that two people would clean the building the same way. Each area needs its tasks and a frequency for every task.

Can the scope of work change later?

Yes. Add or remove tasks in writing whenever your space or your staffing changes.

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