Before you hire a commercial cleaning company, ask how it builds a quote, who will work in your building and what happens when something is missed. These fifteen questions cover all of it, with what to listen for in each answer.
BizProClean is a commercial cleaning company in Tysons, Virginia, offering commercial cleaning services across Northern Virginia and Maryland. Ask us every one of them.
15 Questions to Ask a Commercial Cleaning Company
About the work
- 1. How do you build a quote? Listen for floor area, floor types, restrooms and the visit schedule.
- 2. Will you walk the space first? A real quote starts with a visit.
- 3. What gets cleaned, and how often? Ask for a room-by-room list.
- 4. When will the crew be in the building? Evenings and weekends keep the work away from your staff.
- 5. Who checks the work? Listen for a named contact and a clear way to report a problem.
About people and safety
- 6. Are the cleaners your employees or a subcontractor's? Know who is responsible.
- 7. How do you screen workers? They will hold your keys.
- 8. How are workers trained? OSHA requires chemical safety training.
- 9. Which products do you use? Ask to see the safety data sheets.
- 10. Can you show proof of liability and workers' compensation coverage? Check the dates on the paperwork.
About the agreement
- 11. Who holds keys, fobs and alarm codes? And what happens if one is lost.
- 12. What happens when something is missed? Listen for a fix time, in writing.
- 13. What counts as an extra? Approval should come before the work, not after.
- 14. How long is the agreement, and how do we end it? Get the notice period in writing.
- 15. Do you follow an industry standard? ISSA's Cleaning Industry Management Standard is one.
Commercial Cleaning Services in Northern Virginia and Maryland
BizProClean answers all fifteen in writing. We are locally owned and operated, we walk your building for free, we write a room-by-room scope, and we clean on evenings and weekends.
We offer commercial cleaning services in Tysons, VA, office cleaning services in Germantown, MD and janitorial services in Columbia, MD.
Why Businesses Choose BizProClean
- A free walkthrough before any quote.
- A written, room-by-room task list.
- A fixed evening schedule through our janitorial services.
- Terms you can check against the janitorial contract checklist.
Get a Free Commercial Cleaning Quote
Bring these questions to the walkthrough and ask them in person. Our written quote follows, with every task and its frequency. Request a free quote today.
Frequently Asked Questions
How much does it cost to hire a commercial cleaning company?
It depends on the size of the space, the floor types, the number of restrooms and how often the crew visits. A written quote after a walkthrough is the reliable way to know.
How do I compare quotes from two commercial cleaning services?
Line them up against the same task list and the same schedule. If one quote leaves out the restrooms or the glass, it is a smaller job, not a lower price.
How many companies should I ask for quotes?
Two or three gives you a fair comparison without taking over your week.
Should the cleaning company bring its own supplies?
Either way works when it is written down. Often the company brings chemicals and equipment, and the building stocks paper goods and soap.